Privacy Policy


Effective Date:

30 october 2024



At

Kaytoms

(“we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services. We are dedicated to complying with the Data Protection Act 2018, the UK General Data Protection Regulation (UK GDPR), and all applicable privacy laws in the United Kingdom.



1. Information We Collect


We may collect and process the following types of personal data:



Contact Information

: such as your name, email address, and phone number.


Account Information

: including usernames, passwords, and other credentials you create to access our services.


Usage Information

: data about how you use our platform, such as IP addresses, device information, browser type, and access times.


Transactional Information

: information related to transactions, including billing details and payment records.


Communication Data

: records of correspondence when you contact us, including emails and other communication channels.



2. How We Use Your Information


We use your personal data for the following purposes:



To Provide and Improve Our Services

: managing your account, providing you with access to our platform, and enhancing your user experience.


To Process Transactions

: managing and processing payments and subscriptions.


To Communicate with You

: sending updates, responding to inquiries, and providing customer support.


For Marketing Purposes

: with your consent, we may send you promotional emails about new features or other services that may interest you. You can unsubscribe from these communications at any time.


For Legal Obligations

: complying with legal or regulatory requirements and exercising our rights in relation to any claims or disputes.



3. How We Share Your Information


We do not sell or rent your personal data. We may share your data in the following circumstances:



With Service Providers

: third-party vendors who assist us in providing services, such as payment processors, cloud storage providers, and analytics tools. These providers are bound by strict data protection agreements.


For Legal Reasons

: if required by law, to enforce our terms, or protect our rights, property, or safety.



4. Data Security


We take data security seriously and implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.



5. Data Retention


We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting obligations. When data is no longer needed, we will securely delete or anonymise it.



6. Your Rights


Under the UK GDPR, you have the following rights regarding your personal data:



Access

: request a copy of your personal data.


Correction

: update or correct your information.


Deletion

: request the deletion of your data, where applicable.


Objection

: object to processing based on legitimate interests.


Data Portability

: request a copy of your data in a machine-readable format.



To exercise these rights, please contact us at

[email protected]

.



7. Cookies


Our platform uses cookies to enhance your experience and gather usage information. For details, see our Cookie Policy [include link to Cookie Policy if applicable].



8. Changes to This Policy


We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other operational needs. Please check this page regularly for any updates. The effective date of this policy is listed at the top.



9. Contact Us


For any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:



Email

: [email protected]